Refund Policy

Last updated June 2026

Report unlock

If you're not satisfied with your $3.99report, contact support within 14 days and we'll review your request — we aim to resolve report issues quickly and fairly.

Subscription

You can cancel premium anytime to stop future charges; access continues until the end of the paid period. Unused subscription time is generally non-refundable, but reach out if something went wrong and we'll do our best to help.

How to request

Email support or use our contact form, and include the email address you used at checkout so we can locate your account.

Disputes

If you believe a charge is incorrect, please contact us first — we can usually resolve it faster than a card dispute, and we're committed to making things right. AstroZea payment descriptors are labeled clearly so charges are easy to recognize.